Reality-based accomplishments are shaped by the level of understanding decision makers have regarding the external factors outside of their control and the internal factors under their control. Proper use of external and internal factors will lead to more effective business strategies. Strategy, by definition, means decision makers must make choices. That means setting priorities for
Professionally curated trainings to boost your skills
Customer service is about serving others to delight them. The quality of customer service in Ethiopia is still low as compared to neighboring countries, however giving excellent customer service is essential in order to generate profits and reduce costs. This training material will give you key skills, knowledge and attitudinal qualities needed for excellent customer
Customer Relationship Management (CRM) can be the single strongest tool you have as a manager to ensure that customers become and remain loyal. Managed correctly, CRM is both a strategy and a tool. In your team’s hands, CRM comes to life, keeping you and your team on course and able to anticipate the changing landscape
Testimonials from clients and candidates
What people thought about our service.
Thanks to Lonadd and the local GE Ethiopian team for arranging everything prior to me interviewing the candidates.Shane Jones, GE Global Operations
Thank you for supporting us so fast. Thank you for being by our side as we try to fill this important position at our school.Lia Belai, Human Resource Manager, International Community School
Right from the start, LONADD impressed us with their efficient, professional manner – an approach that not only inspired confidence, but generated the results we were looking for.Petros Abebe, General Manager, Tullow Oil
Thanks a lot. As per of your suggestion, I will follow your link and the news paper too. Thank you for your kindnessFitsum Tadesse, Candidate
I liked how organized you are and felt confident in working with your company.Hiwot, Candidate
I am now officially happy with the shortlists I have received. Also just wanted to say thank you for your response on this round- I have been very surprised and pleased with the quality of cv’s!!!Kelly Davis, Assistant Manager Service Delivery for Africa, North Asia, SEAA | Enterprise Support – Unilever.
In a tough market to find top notch talent, we’ve been able to source the most promising candidates from you.Adam Abate, Managing Partner - Apposit
“We were impressed of with diligence in selection of candidates using the criteria provided, their thorough reporting skills and their consistent and fair selection procedure from over 400 applications that they received.Rick Sunstrum, Canadian Project Field Manager (Safety Net Support Facility)